Overview

VYANA Pulse is a mobile health assistant that helps patients manage their health through features such as medication reminders, appointment scheduling, AI-powered symptom checks, and AI-generated summaries of lab and diagnostic reports. This Privacy Policy explains how Vyana Technologies, Inc. collects, uses, and safeguards your information when you use the App.

Information We Collect

• Basic Profile Information: Such as your name, date of birth, age, gender, address, email, and profile picture.
• Demographic Details: Such as your preferred language, nationality, marital status, religion, and pronouns (where provided).
• Health Information: Such as allergies, current medications, symptoms you record, and lab/diagnostic reports used to generate summaries.
• App Usage Data: Information related to your use of app features, such as medication reminders, appointment bookings, and health tracking activities.
• Technical Information: Device details, operating system, performance data, and error logs to ensure the app functions securely and reliably.

How We Use Information

• To provide app features such as medication reminders, appointment management, and health tracking.
• To enable AI-based services like symptom checking and report summarization.
• To personalize your experience (e.g., preferred language, reminders, recommendations).
• To maintain security, improve app performance, and troubleshoot issues.
• To communicate with you about updates, support, or relevant health services.

Processing & Transfers

• All personal and health data is encrypted in transit and at rest.
• Data may be processed on secure servers. Cross-border transfers comply with applicable laws and safeguards.
• We may use trusted service providers (e.g., cloud hosting, analytics, AI processing) under strict confidentiality agreements.

Storage & Retention

• Your data is retained only as long as necessary to provide the app’s services or as required by law.
• You may choose to delete your account at any time. When you do, all personal and health data associated with your account will be permanently deleted from our systems, unless retention is required by law or clinical obligations.
• Technical logs may be retained temporarily for performance and security purposes.

Sharing

• We do not sell or rent your data to third parties.
• We share data only with service providers or partners necessary for delivering the app’s features, all bound by strict data protection agreements.
• We may disclose data if required by law, regulation, or to prevent harm.

Security

• We use industry-standard encryption, access controls, and monitoring to protect your data.
• Only authorized staff with a legitimate purpose may access your information.

Your Rights

• You can view, update, or delete certain information directly in the app.
• You may request full account deletion at any time from within the app settings or by contacting comms@vyanatech.com. Upon confirmation, your account and all associated data will be permanently erased, subject to legal or provider obligations.
• You may also request access to your data, correction, or portability as per applicable law.

Children’s Privacy

The app is not intended for individuals under 16 years of age without parental or guardian consent.

Contact

If you have any questions or requests regarding this Privacy Policy, please contact Vyana Technologies, Inc. at comms@vyanatech.com or by writing to our corporate office.